3 minute 

How Can You Give Back To Your Loyal Customers?

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Did you know that spending money on your loyal customers can be worth it? Giving back to them can strengthen your brand and make them more likely to buy from you again in the future. Plus, it doesn't take much effort—just follow these simple tips for giving back:

Send a handwritten note saying thank you

Handwritten notes are a great way to show your customers that you care. They're more personal than an email, and can be used to promote your business and products.

To make sure that these notes are as effective as possible, it's important to keep them consistent with the brand voice of your business. This will ensure that customers always know what kind of content they can expect from you—and also help them recognize when something fishy is going on in your marketing efforts. A handwritten note saying “thank you for shopping with us” is much better than an email filled with poor grammar and spelling mistakes—it just feels more genuine!

Give them a gift card to something they use

If you want to give your customers a gift, consider giving them a gift card. A lot of people love receiving gift cards because they can buy something they need or want whenever they want.

You could offer them a gift card to the grocery store where they shop, or maybe even a local specialty store like Whole Foods or Trader Joe's. Perhaps some of your loyal customers also like going out for dinner and drinks—you could offer them a gift card to one of their favorite restaurants near you. Additionally, if you have an entertainment venue in your area (like movies), offering movie tickets as part of your loyalty program is another way that you can show appreciation for the business that these loyal customers give to you every day!

Send them a coupon code for their annual renewal

Send them a coupon code for their annual renewal. This is a great way to show your appreciation for their loyalty and will keep customers coming back for more.

You can also send them a coupon code for free shipping or offering other perks, like free trials or discounts on future purchases.

Give them an upgrade to whatever it is you're offering and present it as a "thank you" for their patronage

If you're offering a service, product or offer, give your loyal customers an upgrade. It doesn't have to be anything extravagant. Maybe it's a free month of their subscription? Or perhaps they can get two months for the price of one? You could even send them a coupon code that's good for their renewal—either way, it's a nice gesture and shows them how much you appreciate their business.

If you're not in the business of selling things directly to consumers (or if this isn't applicable), don't worry! You can still show your customers some love with a handwritten note thanking them for being there over the years and letting them know what makes you proud about serving them as clients/customers/patrons. For example:

"Thank you so much for being part of our community!" or "We are so grateful for all of our loyal customers!"

Even better than handing out notes is inviting people who have been coming back since day one (even when times were tough) to an event like an email subscriber party or grand opening celebration where they'll get first dibs on limited-edition merchandise before anyone else does!

Invite them to an event like an email subscriber party or a grand opening

If you want to invite your loyal customers to an event, make sure they know what the event is about and why it is important for them to attend. You can do this by sending out a series of emails or creating an invitation on social media. Letting them know that you're going to have an important announcement at a grand opening or email subscriber party will help lead them there.

For example, if one of your loyal customers has been with you for over a year, send out an email campaign inviting them to your next subscriber party (if applicable). This way, all of your subscribers will be aware of this special event and able to participate all at once.

Offer them something for free, like a trial of your product, if you have one

  • Give them a free sample.

  • Offer a free consultation.

  • Offer a free consultation and sample.

Giving back to customers can help strengthen your business's brand and make your customers more likely to buy from you again in the future

In fact, research has shown that consumers are more likely to buy from brands they perceive as being socially responsible than those that aren't. And if you're doing this for the purpose of gaining new customers, then it can also help your business gain exposure by getting their names out there on social media channels where other people may see them.

If someone feels like they're getting a good deal on something, or if they feel like they're getting something extra for free (like a gift card), then this can have a positive effect on how much trust the customer puts into your product or service. If it's free shipping with every purchase and no minimum order amount required (as opposed to having high shipping costs or charging an arm and leg for shipping), then people will be much more likely to order items from you in the future because they know that when they do place an order with your company, there will be no surprises down the line when it comes time to pay their bill!

If you want to retain your customers, it's important to give back to them. If you don't have time or money for a grand gesture, consider sending a handwritten thank-you note or an email subscriber party. You can also offer them a free trial of your product if there is one available!

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Taylor Symmank

Meet Taylor -- Taylor is a retired NFL athlete that has been featured in major media outlets including Sirius XM Radio, ESPN, FOX Sports, CBS Sports, Bleacher Report, Dallas Morning News, New York Post, Washington Times, and Sports Illustrated. He has spent time with some of the world's top performers in sports and in business. He aims at helping others break through what is keeping them stuck, so they can become winners in every area of their life. He has also been working with Ryan Stewman side by side for some time now and has been helping individuals continually level up their life.
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